Privacy

Privacy policy

Last updated 10 November 2026

This policy explains what personal information FEGO collects when you use fegofit.com or train with me, why, how it's protected, and your rights over it.

1. Who I am

FEGO is an online personal training service run by Felix Gould, a sole trader based in England. I'm the data controller for your information, which means I decide how it's used and I'm responsible for looking after it.

Contact: hello@fegofit.com. Address: 10 Cheney Crescent, Haywards Heath, RH16 4UE.

2. What I collect

When you sign up on this website:

Your name, email address, phone number and how you'd like to be contacted.
Your age and gender.
Your training goals, how long you've been lifting, your experience, the equipment you can use and how many days a week you can train.
Whether you have any medical conditions, injuries or health concerns and, if you do, your answers to a health screening questionnaire (PAR-Q), for example whether you have a heart condition, chest pain or a joint problem.
The name and phone number of an emergency contact.
Your consent, and the date and time you signed up.

When you train with me, I may also collect the training logs you record (weights, sets, reps, how a session felt), notes from our calls, further health or injury information you choose to tell me, and payment records (amount, date, what it was for). I never see or store your card details.

If you give me an emergency contact's details, please let them know. I'll only use them in an emergency.

3. Health information

Health information is "special category" data under UK data protection law and gets extra protection. I only collect and use it with your explicit consent, which you give by ticking the consent box when you sign up, and only to plan your training safely. You can withdraw consent at any time (see section 8). If you do, I may not be able to keep coaching you safely.

4. Why I use it, and my legal basis

To provide your coaching (building and adjusting your programme, checking in, answering questions): because it's needed to perform our contract, or to take steps you've asked for before it starts.
To programme safely around your health: your explicit consent.
To contact your emergency contact if something happens during our coaching: to protect your vital interests, and my legitimate interest in your safety.
To take payments and keep business and tax records: to perform our contract, and to meet my legal obligations.
To reply to enquiries: my legitimate interest in answering people who get in touch.

I don't sell your information, use it for advertising, or make automated decisions about you. I won't send you marketing emails unless you've asked for them.

5. Who it's shared with

Only the services that help me run FEGO, each bound by its own data protection terms:

Google (Google Sheets, Gmail and Google Drive): where your sign-up answers, programme and messages are stored.
Cloudflare: hosts this website and forwards email sent to fegofit.com addresses. It passes your sign-up on to my Google account and doesn't keep it.
Revolut: processes payments made through my payment links.
Cal.com: if you book a call through the website, it handles the booking.
WhatsApp (Meta): only if you choose WhatsApp as your contact method.

Jack Maclay (jdmm.dev), who built and maintains this website, can access the website's systems to keep them running, under a confidentiality agreement with me. I may also share information if the law requires it, or with emergency services if your safety is at risk.

6. International transfers

Some of these providers store or process data outside the UK, mainly in the EU and the United States. Where that happens, the transfer is covered by UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework) or by the UK International Data Transfer Agreement or Addendum.

7. How long I keep it

Sign-ups that don't become clients: deleted 12 months after you last contacted me.
Client records, health information and training logs: kept while you train with me, then for 5 years after our last session, in case of any question or claim about your coaching. Then deleted.
Payment records: 10 years, for my accounts and tax records.

You can ask me to delete your information sooner (see section 8). I'll do so unless I have to keep something by law.

8. Your rights

You have the right to:

ask for a copy of the information I hold about you;
have anything inaccurate corrected;
have your information deleted;
restrict or object to how I use it;
receive it in a portable format;
withdraw your consent at any time (this doesn't affect anything done before you withdrew it).

Email hello@fegofit.com to use any of these. It's free, and I'll reply within one month.

9. Keeping it safe

Your information is stored in my Google account, which is protected by 2-step verification and which only I can access. Your programme sheet is shared only with you. The website uses an encrypted connection (HTTPS) and doesn't store your sign-up itself.

10. Cookies and this website

This website doesn't use cookies, analytics or tracking. While you fill in the sign-up form, your answers are saved in your own browser (local storage) so you don't lose them if you leave the page. They stay on your device, are cleared when you send the form, and you can clear them at any time in your browser settings. This storage is strictly necessary for the form you're using, so no cookie banner is needed.

11. Under 18s

If you're under 18, I'll ask a parent or guardian to confirm they're happy for you to train with me and for me to hold your information, before coaching starts.

12. Complaints

If you're unhappy with how I've handled your information, please tell me first at hello@fegofit.com. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

13. Changes

If I change this policy, I'll update the date at the top. If a change affects how I use information you've already given me, I'll tell you first.